If there is an issue with the product please contact us to enable us to assist you.
This also helps us to stock quality products.

Although we do not offer a satisfaction guarantee on any of our products, we
will make every effort to keep customers happy and satisfied.

If a product is faulty, it will be replaced with an identical product. If we are not
able to replace the product, we will offer you:

  • Another product of comparable value
  • A refund equal to value of the faulty product
If you return the product ensure to provide us with the following details:
  • Your full name
  • Order number or Invoice number
  • Reason for returning

Note: Standard postage fees apply to all return orders. Where the return relates
to a faulty item, the replacement product will be sent out to you at no charge.

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